If the item received is not to your liking or you have changed your mind, it is possible to return it and the cost of shipping is your responsibility.
If the garment is intact and has never been used, with all labels, packaging and the guarantee seal intact, you will receive a refund of your purchase.
It is possible to return a garment by notifying Mantovani within 14 days of receipt of the return AWB from Mantovani.
Returning a garment is easy, just follow the instructions below:
1. Go to your profile, in the 'Orders' section.
2. Select the code of the order you wish to return.
3. Click "Request return" and select the "Request refund for certain items" and select the product you wish to return.
4. Make sure that the products are in the same condition as when you received them, in perfect condition (not ruined, damaged or soiled) and with all accessories and documentation and that the guarantee seal has not been removed.
5. We will send you a return acceptance confirmation email.
6. Choose the courier you prefer and send the package to Via Antonio Rezzonico 1, Carate Brianza (MB), 20841.
or
1. Contact us here using your preferred channel.
2. Make sure that the products are in the same condition as when you received them, in perfect condition (not ruined, damaged or soiled) and with all accessories and documentation, if any, and that the guarantee seal has not been removed.
3. We will send you a return acceptance confirmation email.
4. Choose the courier you prefer and send the package to Via Antonio Rezzonico 1, Carate Brianza (MB), 20841.
Mantovani will only refund items returned in accordance with the instructions. If the return does not meet the indicated conditions, the parcel will be returned to the sender.
All products returned according to the conditions will be refunded to the same payment method used for the purchase. Outward shipping costs will not be refunded. Any duties charged for shipping to countries outside the European Union will not be refunded.